Authorized service center

Brands We Service

We're an authorized warranty repair center for three of the most popular power tool brands in the country. If you bought it at a major retailer and it stopped working, we can help.

Ridgid

Lifetime Service Agreement coverage

Register or check your Ridgid LSA

Ridgid's Lifetime Service Agreement (LSA) is one of the best warranties in the industry — free parts, service, and batteries for life when you register your tool within 90 days of purchase with receipt. If you don't register your tool within 90 days with proof of purchanse, you have a 3 year warranty. We handle LSA claims directly so you don't have to navigate the process alone.

What's covered

  • Defects in materials and workmanship
  • Motor and electrical failures under normal use
  • Battery replacement under LSA (when registered)
  • Mechanical failures not caused by misuse

What's not covered

  • Damage from misuse, abuse, or accidents
  • Normal wear items (brushes, blades, bits, bumpheads)
  • Tools not registered for the LSA program
  • Cosmetic damage

Ryobi

3-year manufacturer's warranty on 18v tools and batteries. 5-year warranty on 40v equipment.

Check your Ryobi warranty

Ryobi tools come with a 3-year manufacturer's warranty on 18v tools and outdoor equipment and 40v batteries. There is a5-year warranty on 40v equipment. The warranty covers defects in materials and workmanship. As an authorized service center, we can assess and repair covered tools without you having to ship anything.

What's covered

  • Defects in materials and workmanship
  • Motor and electrical failures under normal use
  • Mechanical component failures
  • Manufacturing defects discovered after purchase

What's not covered

  • Damage from misuse, abuse, or accidents
  • Normal wear items (blades, bits, belts, bumpheads)
  • Tools purchased from unauthorized resellers
  • Damage from unauthorized modifications

Hart

5-year limited warranty

Check your Hart warranty

Hart tools — sold exclusively at Walmart — come with a 5-year limited warranty. We're an authorized repair center for Hart, so you can drop off locally instead of dealing with mail-in repairs.

What's covered

  • Defects in materials and workmanship
  • Motor and electrical failures under normal use
  • Mechanical failures under normal operating conditions
  • Manufacturing defects within the warranty period

What's not covered

  • Damage from misuse, abuse, or accidents
  • Normal wear items (blades, bits, filters)
  • Tools purchased outside authorized retailers
  • Damage from improper storage or maintenance

Not sure if your tool is covered?

Just bring it in. We'll take a look at no charge and let you know whether it qualifies for warranty repair. If it doesn't, we'll tell you what your options are before doing any work.

Don't see your brand?

We primarily service Ridgid, Ryobi, and Hart tools. Give us a call or send a message and we'll let you know if we can help with your specific tool.

Greenback Warranty Repair

Authorized warranty repair for Ridgid, Ryobi, and Hart power tools and outdoor products in East Tennessee.

RidgidRyobiHart

Find Us

  • 7305 Highway 411 South
    Greenback, TN 37742
  • (865) 247-8309
  • Thu – Sat: 10am – 6pm
    Sun – Wed: Closed

© 2026 Greenback Warranty Repair. All rights reserved.

Authorized service center for Ridgid, Ryobi & Hart